Terms & Conditions

1. Acceptance of Terms

By accessing and using Dream Diver's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Definitions

• "Company" refers to Dream Diver, located in Rotterdam, Netherlands
• "Service" refers to software development, web development, digital marketing, and IT consulting services
• "User" refers to any individual or entity using our services
• "Agreement" refers to these Terms and Conditions

2. Services Description

Dream Diver provides comprehensive IT services including:

• Custom software development
• Web application development
• Mobile application development
• Digital marketing services
• IT consulting and training
• Cloud solutions and deployment

Service Availability

We strive to maintain service availability 24/7, but we do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when required
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not attempt to breach our security systems
• Comply with all applicable laws and regulations

4. Payment Terms

Project-Based Services

• Payment schedules will be outlined in individual project agreements
• Generally, we require 50% upfront payment before project initiation
• Remaining balance is due upon project completion or as per milestone schedule

Recurring Services

• Monthly services are billed in advance
• Payment is due within 15 days of invoice date
• Late payments may incur additional fees

5. Intellectual Property

Ownership Rights

Upon full payment for custom development projects, clients receive ownership rights to the delivered software. However, Dream Diver retains rights to:

• Proprietary frameworks and tools used in development
• General methodologies and best practices
• Any pre-existing intellectual property

Third-Party Components

Some projects may include third-party components with their own licensing terms. Clients are responsible for compliance with such licenses.

6. Confidentiality

Dream Diver is committed to protecting client confidentiality. We will:

• Keep all client information strictly confidential
• Not disclose project details to unauthorized parties
• Sign additional NDAs when required
• Implement appropriate security measures to protect data

7. Limitation of Liability

Dream Diver's liability is limited as follows:

• Total liability shall not exceed the amount paid for the specific service
• We are not liable for indirect, incidental, or consequential damages
• Force majeure events are excluded from liability
• Client data backup and security are shared responsibilities

8. Termination

By Client

Clients may terminate services with 30 days written notice. Completed work will be billed according to the agreement.

By Dream Diver

We reserve the right to terminate services for:

• Non-payment of invoices
• Violation of these terms
• Abusive or threatening behavior
• Illegal activities

9. Governing Law

These terms are governed by the laws of the Netherlands. Any disputes will be resolved through:

• Initial good faith negotiation
• Mediation if negotiation fails
• Arbitration in Rotterdam, Netherlands

10. Changes to Terms

Dream Diver reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.