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Dream Diver specializes in creating innovative software solutions that transform businesses. From web development to mobile apps and enterprise software.

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Restaurant Management System

Complete restaurant operations solution with POS, online ordering, table management, kitchen display, and comprehensive analytics

Angular + .NET Core OR Laravel MySQL

Key Features

Point of Sale (POS)

Intuitive POS interface with quick order entry, split bills, table transfers, modifiers, and multiple payment methods support.

Table Management

Visual table layout, real-time table status, reservations, waitlist management, and table combining for large parties.

Kitchen Display System

Digital kitchen screens showing orders by course, preparation time tracking, order prioritization, and kitchen-to-server communication.

Online Ordering

Integrated website and mobile app for online ordering with delivery and pickup options, real-time order tracking.

Inventory Management

Track ingredients, recipe management, automatic stock deduction, low stock alerts, supplier management, and purchase orders.

Reports & Analytics

Comprehensive sales reports, performance metrics, popular items analysis, staff productivity, and financial reports.

Summary

Our Restaurant Management System is a comprehensive, all-in-one solution designed to streamline every aspect of restaurant operations. From front-of-house to back-of-house, this system handles everything including point of sale, online ordering, table reservations, kitchen display systems, inventory management, employee scheduling, and detailed analytics.

Built with modern technologies - Angular + .NET Core OR Laravel for flexibility, and MySQL for reliable data management - this system is perfect for restaurants, cafes, bars, food courts, and multi-location restaurant chains. It increases efficiency, reduces errors, improves customer experience, and provides actionable insights to grow your business.

14+
Months Development
500+
Tables/Day Capacity
99.9%
System Uptime
24/7
Support Available

Technical Architecture Options

We offer two powerful technology stack options to suit your specific requirements and preferences:

Option 1: Angular + .NET Core + MySQL

Frontend - Angular
  • Modern SPA: Fast, responsive single-page application
  • TypeScript: Type-safe development for fewer runtime errors
  • Component Architecture: Reusable UI components for consistency
  • Angular Material: Professional UI component library
  • State Management: NgRx for predictable data flow
  • Real-time Updates: SignalR integration for live order updates
  • PWA Support: Works offline with service workers
  • Responsive Design: Works on tablets, phones, POS terminals
Backend - .NET Core
  • ASP.NET Core: High-performance, cross-platform framework
  • Web API: RESTful API architecture
  • Entity Framework Core: Powerful ORM for database operations
  • SignalR: Real-time communication for kitchen displays
  • JWT Authentication: Secure token-based authentication
  • Background Services: Scheduled tasks for reports and notifications
  • Dependency Injection: Clean, testable code architecture
  • Middleware Pipeline: Request/response processing pipeline
Database - MySQL
  • Relational Database: ACID compliance for data integrity
  • Stored Procedures: Complex business logic in database
  • Triggers: Automated actions on data changes
  • Views: Simplified complex queries
  • Indexing: Fast query performance
  • Replication: Master-slave for high availability
  • Backup & Recovery: Automated daily backups

Option 2: Laravel Full-Stack + MySQL

Laravel Framework
  • MVC Architecture: Clean separation of concerns
  • Eloquent ORM: Elegant database interaction
  • Blade Templating: Powerful template engine
  • API Resources: Transform data for API responses
  • Queue System: Background job processing
  • Laravel Echo: Real-time event broadcasting
  • Authentication: Built-in authentication scaffolding
  • Validation: Comprehensive validation rules
  • Laravel Mix: Asset compilation and optimization
  • Task Scheduling: CRON-like job scheduler
Frontend - Vue.js/Livewire
  • Vue.js: Progressive JavaScript framework integration
  • Livewire: Dynamic interfaces without leaving Laravel
  • Alpine.js: Lightweight JavaScript for interactions
  • Tailwind CSS: Utility-first CSS framework
  • Responsive UI: Mobile-first design approach
Database - MySQL
  • Migrations: Version control for database schema
  • Seeders: Database seeding for testing
  • Query Builder: Fluent interface for database queries
  • Relationships: Easy relationship management
  • Transactions: Database transaction support

Core System Modules

🛒 Point of Sale (POS) Module

Comprehensive POS system for efficient order processing:

  • Quick Order Entry: Touch-optimized interface for fast order taking
  • Menu Management: Categories, items, modifiers, combo meals, upselling suggestions
  • Order Customization: Item modifiers, special instructions, portion sizes
  • Split Bills: Split by items, guests, percentage, or custom amounts
  • Payment Processing: Cash, card, mobile payments, gift cards, loyalty points
  • Multiple Terminals: Support for multiple POS terminals synced in real-time
  • Offline Mode: Continue operations during internet outages
  • Receipt Printing: Kitchen printers, receipt printers, email receipts
  • Discounts & Coupons: Apply discounts, promotional codes, happy hour pricing
  • Tax Management: Multiple tax rates, tax exemptions, inclusive/exclusive tax

🪑 Table & Reservation Management

Optimize seating and reservations for better customer flow:

  • Visual Floor Plan: Interactive table layout with drag-and-drop customization
  • Table Status: Available, occupied, reserved, cleaning - real-time updates
  • Reservation System: Online and phone reservations with confirmation emails/SMS
  • Waitlist Management: Digital waitlist with SMS notifications when table ready
  • Table Assignment: Automatic or manual table assignment based on party size
  • Table Combining: Merge tables for large parties, split when needed
  • Turn Time Tracking: Monitor table turn times for efficiency
  • VIP Management: Mark VIP guests, special seating preferences
  • Reservation Calendar: Daily, weekly, monthly reservation views

🍳 Kitchen Display System (KDS)

Digital kitchen management for streamlined food preparation:

  • Digital Order Display: Replace paper tickets with digital screens
  • Course Routing: Send starters to one station, mains to another automatically
  • Prep Timers: Countdown timers for each item based on prep time
  • Priority Orders: Highlight urgent orders, VIP orders
  • Order Modifications: Real-time updates when orders are modified
  • Bump Bar Support: Physical buttons to mark items complete
  • Multi-Station: Multiple screens for different kitchen stations
  • Item Grouping: Group similar items for batch preparation
  • Recall Function: View completed orders if needed
  • Kitchen-to-Server: Notify servers when order is ready

🌐 Online Ordering System

Integrated online ordering for delivery and pickup:

  • Custom Website: Branded ordering website with menu display
  • Mobile Apps: iOS and Android apps for customers
  • Menu Sync: Automatic sync with in-house menu and pricing
  • Real-time Availability: Show out-of-stock items, operating hours
  • Order Customization: Same modifiers and options as in-house
  • Delivery Management: Delivery zones, fees, time estimates
  • Pickup Options: Curbside pickup, scheduled pickup times
  • Order Tracking: Real-time order status updates for customers
  • Customer Accounts: Save favorites, order history, payment methods
  • Rating & Reviews: Collect feedback on orders and items

📦 Inventory Management

Complete inventory control from receiving to consumption:

  • Ingredient Tracking: Track all ingredients with units and quantities
  • Recipe Management: Define recipes with ingredient portions
  • Auto-Deduction: Automatically reduce inventory when items are sold
  • Stock Alerts: Low stock warnings, reorder point notifications
  • Purchase Orders: Create and track purchase orders to suppliers
  • Supplier Management: Maintain supplier database with contact info, pricing
  • Receiving: Record deliveries, check quantities, update inventory
  • Waste Tracking: Log spoilage, waste, staff meals
  • Stock Takes: Periodic inventory counts with variance reports
  • Cost Analysis: Track food cost percentages, profit margins

👥 Employee Management

Comprehensive staff management and scheduling:

  • Employee Profiles: Store employee information, roles, permissions
  • Scheduling: Create and manage staff schedules, shift swaps
  • Time Clock: Clock in/out with PIN or card, break tracking
  • Tip Management: Track and distribute tips fairly
  • Commission Tracking: Track sales per server for commissions
  • Performance Metrics: Average check size, upselling success, customer ratings
  • Role-Based Access: Granular permissions for different roles
  • Payroll Export: Export timesheet data for payroll processing

Customer Experience Features

Loyalty Program

  • Points-based rewards system
  • Birthday specials and member discounts
  • Tiered membership levels
  • Digital loyalty cards
  • Redemption tracking
  • Automated reward notifications
  • Referral bonuses

CRM & Marketing

  • Customer database with preferences
  • Order history and favorite items
  • Email marketing campaigns
  • SMS marketing and promotions
  • Segmentation by preferences, spending
  • Automated birthday greetings
  • Win-back campaigns for inactive customers

Feedback & Reviews

  • Digital feedback forms
  • QR code for instant reviews
  • Rating after online orders
  • Sentiment analysis
  • Response management
  • Public review display
  • Staff performance feedback

Digital Menu & QR Ordering

  • QR code contactless menus
  • At-table ordering via QR
  • Multilingual menu support
  • Allergen and nutritional info
  • Photos and descriptions
  • Pay at table functionality
  • Call server button

Analytics & Reporting Suite

Sales & Revenue Reports

  • Daily Sales: Hourly breakdown, peak hours, daily totals
  • Sales by Category: Performance by food categories, drinks, desserts
  • Item Performance: Best sellers, slow movers, item profitability
  • Payment Methods: Cash vs. card vs. online payments breakdown
  • Discount Analysis: Impact of promotions and discounts on revenue
  • Trend Analysis: Compare periods, identify growth trends

Operational Reports

  • Table Turnover: Average table turn time, tables served per day
  • Order Timing: Kitchen prep times, order-to-serve times
  • Waste Reports: Food waste tracking and cost analysis
  • Inventory Variance: Theoretical vs. actual inventory usage
  • Labor Cost: Labor hours, overtime, cost as percentage of sales

Customer Analytics

  • Customer Frequency: New vs. returning customer ratio
  • Average Check: Per guest, per table, by time period
  • Customer Lifetime Value: Total spending per customer
  • Demographics: Customer segmentation and preferences
  • Feedback Analysis: Rating trends, common complaints

Multi-Location & Franchise Management

Centralized Management

  • Manage multiple locations from one dashboard
  • Standardized menu across locations
  • Location-specific pricing and menus
  • Consolidated reporting across all locations
  • Compare performance between locations
  • Central inventory management
  • Franchise fee tracking

Location-Specific Features

  • Individual location branding
  • Location-specific promotions
  • Local supplier management
  • Staff management per location
  • Location-based online ordering
  • Territory management for delivery
  • Individual P&L statements

Hardware & Third-Party Integrations

Hardware Support

  • POS Terminals: Touch screen terminals, tablets (iPad, Android)
  • Receipt Printers: Thermal printers, kitchen printers
  • Cash Drawers: Electronic cash drawer integration
  • Card Readers: EMV chip readers, contactless/NFC payments
  • Kitchen Displays: Bump bar compatible display screens
  • Barcode Scanners: For inventory management
  • Customer Display: Facing display showing order total
  • Scales: Integration with kitchen scales

Third-Party Integrations

  • Payment Gateways: Stripe, Square, PayPal, Adyen
  • Delivery Platforms: UberEats, DoorDash, Deliveroo integration
  • Accounting: QuickBooks, Xero, Sage export
  • Marketing: Mailchimp, SendGrid, Twilio SMS
  • Social Media: Facebook, Instagram ordering
  • Google Integration: Google My Business, Google reservations
  • Loyalty Programs: Third-party loyalty platform integration
  • Review Platforms: TripAdvisor, Yelp, Google Reviews

Support & Training

Training Programs

  • On-site staff training sessions
  • Video tutorial library
  • User manuals and documentation
  • Manager certification program
  • New employee onboarding materials
  • Regular refresher training

Ongoing Support

  • 24/7 technical support hotline
  • Remote system diagnostics
  • Regular software updates
  • Hardware maintenance
  • Data backup and recovery
  • Dedicated account manager

Ready to Transform Your Restaurant Operations?

Let Dream Diver implement a comprehensive Restaurant Management System that streamlines your operations, delights your customers, and boosts your profitability. Contact us today for a personalized demo!